Robotic Process Automation (RPA)

The challenge for the coming years is the elimination of unnecessarily repetitive actions.

For instance, why would you fill in two separate forms for the placement of a single order?

Think of your web shop, where the product to be ordered is directly input into the primary system.
Another client orders by e-mail, and this order has to then be copied manually.
This is inconsequential for an incidental order, but it is highly consequential for a weekly recurring action.

EasyData specialises in doing away with these unnecessary and error-prone activities.

Experience teaches us that our solutions can be excellently employed for this relatively new application.

Robotic Process Automation, what is that?

The digital transition in the business world is a fact by now;
daily administrative activities have been automated.
Although… with the growth of digital information, repetitive actions do still occur.

RPA is now making its entrance, having already been embraced by document-intensive business sectors.
RPA stands for Robotic Process Automation, a term we will immediately forget.
Let us focus on the content: what can I do with it, preferably within a short timeframe?

In accountancy, Telecom, banking and other sectors where traditional document capture is a thing of the past, the focus is now on the robotisation of the intervening processes.

These business processes often go through various responsible persons who manage the documentation for their own specific business components.

RPA for SMEs

A complex process that requires mutual alignment.
EasyData shows that RPA success is not limited to the top 500 companies.

By calling it ‘robotisation’, the negative image soon arises of robots taking over repetitive actions that make people redundant in the process. This assertion seems false; experience teaches us that the working pressure now generally lies too much with the responsible employees in the process.

The basis for this subsequent step in the automation process is in the interpretation of the user interface. This is where the term ‘robot’ comes from; the machine (read: computer) is made so smart that it can read the information displayed on the screen.

This isn’t new; the OS package AutoIt created in 1999 already has this feature:

With this innovative development of Print2Process, a new chapter has begun:
Print2Process is capable of automatically converting a computer export into a PDF document readable for people and XML files readable for computer systems.

What are the next steps?

Firstly, it is important to gain an insight into which repetitive activities are carried out. This can be made visible in the way e-mail handling, the order process, file compilation or other processes are handled. Automation does not enter the picture until after a stocktaking of the administrative process.

How do the various components relate to each other and are there workflow diagrams? In answering these questions, EasyData is capable of creating a working model.

An interesting additional benefit is standardisation;
existing processes no longer go awry due to erroneous actions.

The quality of service increases because exceptions are immediately given the required personal attention. Mistakes made by the erroneous registering of specific invoice line items or the erroneous interpretation of an (online) order status are a thing of the past. Capturing processes in suitable Business Rules is RPA, too!

RPA is well known and often discussed in the board rooms of the top 500 companies.
Stop delaying any longer and see for yourself where internal processes can be improved.
Become more effective with a few clever interventions!